The PA Times, published by the American Society of Public Administration, has just issued a special edition called “From Bureaucratic to Cool: A Call for Public Service”. The journal includes a recent article by Assistant Professor of Public Administration Ines Mergel. The article, “Crowdsourced Ideas Make Participating in Government Cool Again”, describes how government agencies on all levels are turning to Open Innovation platforms to collect the wisdom of the crowds either from their employees or from the public in general. According to Mergel, they are closing an important gap that social media platforms so far were not able to address: open innovation platforms are proving a mechanism for targeted knowledge sourcing and knowledge incubation. Innovative ideas and knowledge are not hidden among thousands of comments on Facebook or retweets on Twitter. One of the most prominent examples is Challenge.gov run by GSA – that has just celebrated its first anniversary.
Click the article link above to view the PA Times journal, or see below for the full citation:
Mergel, I. (2011): Crowdsourced Ideas Make Participating in Government Cool Again, in: PA Times, American Society for Public Administration, Vol. 34, No. 4, October 2011, p. 4 & 6, Special Issue: From Bureaucratic to Cool: A Call for Public Service.